Building a collaborative future, together.

Collaborative.
Accessible.
Confidential.

The Dispute Resolution Center of Grays Harbor & Pacific Counties is a non-profit serving people and organizations of all income levels since 1999.

Our community conflict resolution and mediation programs are effective ways to handle problems, outside of the court and confidentially, with the help of a team of highly skilled and trauma-informed individuals.

No matter the situation or complex issue, you can always turn to the Dispute Resolution Center for a clear, collaborative and accessible path forward.

  • To build long-lasting conflict solutions between people and groups across Grays Harbor and Pacific Counties.

  • To nurture and equip the community with the knowledge and skills to solve its own conflicts in a dignified way.

80.2%

Of past clients said
mediation helped
their situation.*

*Resolution Washington State Data.

Announcements

Announcements

LIMITED IN-PERSON SERVICES

While in-person services are still available, they're limited due to capacity. Please make arrangements ahead of time if in-person services are needed.

DELAYED RESPONSES

In line with our current capacity, response time is three business days. We appreciate your patience.

OFFICE CLOSURE

The DRC will be closed on Monday, May 26
in observance of Memorial Day.

MEDIATION TIMELINE

NEW CASES

Small Claims: 4-6 Weeks
Family: 6-8 Weeks

RECEPTION HOURS

The DRC is available by phone and email.
You may reach us by phone during our regular reception hours of 9 am to 3 pm,
Monday to Thursday.
We are closed to the public on Fridays.

Enhanced Hours

  • 15-Minute Connected Adult-Teen Conflict Assessments

    Tuesdays, 5 pm - 6 pm

    A dedicated time for teens and their connected adults to get the support they need.

  • Bilingual Zoom Drop-In Hour

    Wednesdays 12 pm - 1 pm

    A lunchtime opportunity for English & Spanish support via Zoom.

  • After-Hours Help Line

    Thursdays, 5 pm - 6 pm

    For those who need to reach us outside of our regular business hours.

What We Stand For

  • COMMUNITY

    COMUNIDAD

  • INTEGRITY

    INTEGRIDAD

  • RESPECT

    RESPETO

  • COLLABORATION

    COLABORACIÓN

  • SELF-DETERMINATION

    AUTODETERMINACIÓN

  • ACCEPTANCE

    ACEPTACIÓN

  • COMPASSION

    COMPASIÓN

  • DIGNITY

    DIGNIDAD

Upcoming Events

  • "With a polarized social and political climate, I believe we have forgotten how to communicate with people of differing perspectives. I appreciate the fact that we serve individuals with entrenched beliefs that learn to compromise for the betterment of our community."

    Derek Bumrungsiri, DRC Board Member

  • "Conflict exists everywhere in our lives, and it's necessary for our change and growth as human beings. Our reaction to it and how we deal with conflict is important! The DRC helps equip people with the tools to deal with conflict in a healthy, meaningful way that can last a lifetime."

    Kristine Torset, Mediator

  • "Nuestra sociedad y cultura tienen una perspectiva negativa con la palabra "conflicto". La realidad es que el conflicto es una parte normal de cualquier relación saludable. Y porque el conflicto es una parte normal de la vida de todos, nuestro centro provee las herramientas para resolver conflictos de manera efectiva.

    Jessica Molina, Miembro de la Junta Directiva del DRC

PROUD MEMBERS OF